FAQ

What forms of payment do you accept?

Cash, all major Credit/Debit Cards (Visa, Master Card, Discover, and American Express) and Care Credit.

What are you hours of operation?

Mon-Friday8:30AM-6PM
Saturday8:30AM-2PM
SundayCLOSED
If you would like to see the vet please call us to schedule an appointment 718.881.1000

Do you board pets?

Yes. We do boarding for cats, dogs, and ferrets.

I have a new puppy/ kitten what is the vaccination schedule?

As with children puppies and kittens require several shots and booster shots to build antibodies for the infections they are vaccinated for.
Puppies:
6 Weeks:1st DHP (Distemper), 1st Parvo, 1st Corona
9 Weeks:2nd DHP (Distemper), 2nd Parvo, 2nd Corona, 1st Lyme
12 Weeks:3rd DHP (Distemper), 3rd Parvo, 3rd Corona, 2nd Lyme
16 Weeks:4th Parvo, Rabies
Kittens:
6 Weeks:1st FVRCP (Distemper)
9 Weeks:2nd FVRCP (Distemper), 1st FeLV (outdoor cats)
12 Weeks:3rd FVRCP (Distemper), Rabies, 2nd FeLV (outdoor cats)
outdoor cats need 1st and 2nd FeLV

At what age can I groom my puppy?

The best time is usually around 16 weeks after they have had their puppy shots.

How do I know if my pet needs to see a vet?

If your pet is sick or has a problem lasting about 2 or 3 days it is important that your pet see's a vet.

Examples of emergency issues: breathing problems, poisoning, wounds, bleeding, automobile accidents, birth issues, drowning, vomiting, diarrhea.

What is a spay and a neuter?

A spay is an ovariohysterectomy. In a spay, the ovaries and the uterus are removed. Spaying is recommended between 4-6 months of age, usually before they have had their first heat cycle. A neuter (castration) is an orchiectomy In a neuter, the testicles are removed. Neutering is also recommended between 4-6 months of age. Both procedures are performed using strict sterile technique while the pet is under general anesthesia.

Is it necessary to get my dog/cat spayed or neutered?

Every year over 10 million animals are euthanized in shelters due to over-population. The main defense we have against pet over-population is spaying and neutering. Medical reasons also make spay/neuter an important decision. Please call the doctor to discuss these.

When will my dog go into heat and how long will it last?

Depending on the breed of the dow, she can enter a heat cycle as early as 6 months and as late as 12 months. On average dogs generally go into heat around 9 months. A normal heat cycle should last around 3 weeks.

When will my cat go into heat and how long will it last?

Female cats normally have their first heat cycle between 5-10 months of age, with the average age of 6 months. Cats usually have 2-4 heat cycles a year lasting around 15-22 days. If the cat is unmated it is possible to have their heat cycle every 2-4 weeks.

What do I need to know about fleas/ticks?

Fleas are tiny insects that jump onto your pets. They feed on their blood and lay up to 50 eggs a day which can multiply to half a million offspring in a year. Fleas usually come out of hiding in warmer weather. Fleas are tiny and difficult to spot.You can determine if your pet has fleas by pulling your pets fur back with a comb and examine the skin for tiny black spots. Those tiny black spots are flea feces. Fleas also love to hide on carpets and on your pets bedding. If you find your pet has traces of fleas please give us a call to advise on how to solve the problem.

Ticks are also a common pest. Ticks feed on your pet's blood; in addition they may carry diseases that affect humans, such as Lyme disease. Please feel free to contact us for assistance with any questions you may have.

What do i need to know about micro-chipping? Why should my pet get micro-chipped?

Pets who are micro-chipped have a better chance of being recovered after being lost. Protection and health are the basic reasons for micro-chipping your pet. Micro-chips also have the ability to have emergency medical information linked to their chip. This allows for taking care of medical issues while the pet is waiting to be reunited with their family. The micro-chip is a safe product and is as simple as an injection. It will show up on your pet's immunization record.

For more information visit: www.homeagain.com

Why does my pet need dental care?

Your pet's teeth are exactly like your own teeth. They need daily care just like your teeth do or they will develop disease. An annual dental cleaning is required. If not brushed routinely, teeth can develop tartar and plaque. Adult dogs have 42 teeth and an adult cat has 30 teeth. If their teeth are uncared for, more severe dental diseases can occur. It can also lead to inflammation of the gums which can cause pain and discomfort while chewing. Increasing tartar and plaque can travel through the blood stream to other organs which can cause infection. To prevent infections and treatment dental diets and daily at-home brushing is very important. Annual professional dental cleaning are a must.